The back office tool for financial products

Discover how the transactional and operational dimensions of fintech companies makes Forest Admin the weapon of choice when it comes to building a powerful back office

Usecases

Here's a selection of a few use cases for which our fintech clients use Forest Admin the most

KYC / KYB Onboarding

Company Sign up

Awaiting Legal Docs

Legal Docs Review

KYC approved

Customer's onboarding is a critical step in the banking industry as companies needs to comply to regulatory requirements in addition to providing a stellar customer experience. KYC processes are there to ensure the onboarding runs smoothly and that each steps are validated before allowing a customer to use the platform.

Features required

Workflows

Segments + Smart Segments

Smart Actions

Spendesk created different segments into Forest Admin to better keep track of their onboarding workflow,. Without a single line of code, they managed to build their own automated segments of their KYC procedure. Their support team can now have an overview of all the users stuck in these different steps and be more proactive in their follow-up.

To learn more about how Spendesk implemented Forest Admin to manage their KYC process, read the case study

Forest Admin Screen Representing KYC/KYB Process

It took me literally 1 min to set up my KYC process on Forest Admin and I don’t have to perform old SQL queries into the raw database to access customers’ information.

Maylis Amram

Customer Success manager at Spendesk

Transaction Monitoring - Fraud Management

To conform to government regulations, prevent money laundering and the financing of terrorism, fintech companies must monitor their financial flows. Forest Admin provides you with all the features needed to do so.

Features required

Workflows

Segments + Smart Segments

Smart Actions

Summary Views

To track all the financial flows in their database, analyze the data and take action towards fraud prevention, Qonto uses the Forest Admin panel. Germain and Adrien, with the help of their developers team, created several dashboards to help them instantly notice any unusual activity and provide them with the tool to take necessary actions when needed.

To learn more about how Qonto is managing its transaction flow and battling fraud with Forest Admin, read the case study

Forest Admin Screen Representing Transaction and Fraud Managment

Forest Admin has helped a lot when it comes to identifying and processing suspicious transactions. Their unique architecture allows our fraud prevention team to approve or reject a transaction without ever switching interface

Germain Michou-Tonning

Director of Operations at Qonto

Data Manipulation

Although most of their assets are dematerialized, fintech companies are highly operationally intense. Customer's operations range from simply issuing a new debit card to processing a more complex wire transfer.

Forest Admin allows you to perform these product-specific actions without ever leaving your Forest Admin panel, reconciling all the critical data in a single place and allowing you to push or pull data from other sources when necessary.

Features required

Create Update Delete

Smart Actions

Forest Admin Screen Representing Data Manipulation

Forest Admin Smart Action makes it really simple for a sequence of actions to be executed with the click of a single button available to non-technical members of the team. We've used it to automate our onboarding approval process. It works great!

Justin Oblak

VP of Engineering at Teampay

Approval Workflows

KYB Approval

Manager Validation

Whether it is to comply with PCI DSS internal security protocols or any other compliance requirements, you'll need (sooner or later) to provide a safety net for your organization. Our approval workflow feature have been crafted to perfection in order to address industry standard requirements and comes off the shelves.

Features required

Approval Workflow

Collaboration Module

Following their ACPR accreditation, Qonto had to comply with a number of regulatory rules. In order to avoid any legal infringement, they introduced two steps validation in some of their most critical processes thanks to our Approval Workflow feature.

Forest Admin Screen Representing Approval Workflow

Analytics at record level

KPI Tracking

Customer Health Monitoring

Keeping track of your user activity can be a tedious process if not set-up appropriately. Forest Admin provides you with the right tool to monitor the performance indicators that matter at a record level.

Feature required

Analytics at record level

Forest Admin Screen Representing Analytics per record

Security & Data Privacy

When dealing with such sensitive data as financial data, it is of utmost importance to make sure the platform you're using is secure and conform to the industry regulatory requirements. Forest Admin is the first SaaS enabling you to visualize and manipulate your app's data... without ever accessing it!

We’re already working with companies compliant with Industry Standard Certifications

No access to our data was a fundamental element in our technical partner selection. Glad that Forest Admin’s API model fit our requirements.

Steve Anavi

Co-founder & President at Qonto