Launching Forest Workflows: Build, Run, and Control Your Ops Processes in Your Backoffice

It's launch day! After months of development and beta testing, we're thrilled to announce that Forest Workflows is now live for Pro and Enterprise customers.

AI agents and automation are transforming operations: delivering unprecedented efficiency while creating new compliance and control challenges. Teams are caught between embracing these powerful capabilities and maintaining the security and governance their business demands. Forest Workflows solves this dilemma completely.

Build. Run. Control. The New Standard for Operational Excellence

Forest Workflows transforms how teams design, execute, and govern their operational processes, all within the secure environment they already trust.

Build: Design Workflows That Actually Work

Our visual Workflow Builder puts the power of orchestration in your hands. Design and standardize any operational process (customer onboarding, fraud investigation, loan approval, compliance reviews, support ticket resolution, inventory management) using a combination of human tasks, automated actions, and AI agents.

Workflows also include easy integrations to connect your processes to existing tools through Custom Actions and MCP integrations. Enabling everything from Slack notifications to CRM updates. Forest Workflows become the central nervous system of your operations.

Run: Execute Where Your Work Already Happens

No more tab-switching or external dashboards. Forest Workflows live directly in your Forest Admin interface, where your operations already happen. Teams can access their workflows like they did with custom actions. And then follow each workflow step as an interactive checklist, with the right data and AI augmentation right in context.

Your agents work faster, make fewer mistakes, and have everything they need at their fingertips. It's workflow execution designed for the real world.

Control: Security and Compliance Built In

Here's where Forest Workflows truly shines. Every workflow runs within Forest Admin's security perimeter. Your existing roles, permissions, and audit trails apply automatically. Whether it's a human agent or an automated task.

Every data access, every action, every automation follows your business rules and compliance standards. Finally, you can embrace AI-powered operations without losing sleep over security.

Real Impact: How Qonto Transformed Their Onboarding

We aren't the only ones excited by this new feature. Martin Bouvier, Head of Onboarding at Qonto, shares how Forest Workflows helped overhaul their customer onboarding process to become 100%-compliant:

" The good thing with Forest Workflows is we're standardizing procedures. So it helps us a lot to scale our operations. In our pilot, we deployed it on Belgium, successfully with 100% compliance."

Qonto's success story shows what's possible when you combine powerful workflow automation designed to orchestrate human and automated work, with the enterprise-grade security required for regulated industries.

Their onboarding workflows now seamlessly blend human expertise, automated checks, and in the future, AI-powered decision-making.

Why This Launch Matters for Your Operations

Forest Workflows represents more than just a new feature—it's the foundation for AI-ready operations. Companies like Qonto, Swan, and Yousign already trust Forest Admin to centralize their operations and enforce compliance. Workflows take that trust to the next level.

Your operational knowledge becomes secure, repeatable processes. Your teams move faster without sacrificing accuracy. Your AI agents operate within guardrails you control. This is the future of back-office automation, available today.

The era of choosing between powerful automation and enterprise security is over. With Forest Workflows, you get both.

Start Building Your First Workflow Today

Forest Workflows is now available at no additional cost for all Pro and Enterprise customers during our Advanced Beta period. It's the fastest way to start orchestrating and securing your operational processes.

Ready to transform how your team works? Build your first Workflow or Request a demo to see Forest Workflows in action.

The future of operations is here. Welcome to Forest Workflows.