Forest Admin Blog (Page 2)

Forest Admin Blog

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customer support Featured

Key Customer Service Metrics to Track and Improve

As a customer service manager, it can be overwhelming to choose the right metrics to measure the team's performance. In this blog post, we’ll share insights on key customer service metrics like CSAT, CES, FRT, and NPS, along with practical tips on how to track and improve them.

assist Featured

Top 10 Chrome extensions for Customer Service in 2024

As a customer service agent, it’s easy to feel overwhelmed by the constant influx of emails, tickets, and notifications. In this blog post, we’ll look at the top 10 Chrome extensions for customer service that can help you work smarter, not harder. Let’s get started.

Release Notes September 2024

Product news Featured

Release Notes September 2024

What's new in Forest Admin: Assist available on Chrome Web Store and more 👀

Release Notes August 2024

Release Notes August 2024

What's new in Forest Admin 👀 ➕ another sneak peek into our new Chrome extension.

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How Forest Admin empowers non-dev team members of Ma Ville Mon Shopping to scale their operations

Ma Ville Mon Shopping is a pioneering French marketplace designed to support independent creators and SMEs in competing with large online retailers. To efficiently manage its internal operations and support its rapid growth, MVMS chose Forest Admin as a back-office solution. Read more.

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Product news Featured

Release Notes July 2024

Curious about our latest product releases? Here is what we released in July 2024 🥳 and what is coming soon 🤫

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case study Featured

From a CRUD app to the powerful Operations Software: The Success Story of MerciApp & Forest Admin

Forest Admin has empowered the Customer Support and Sales teams at MerciApp to handle many tasks independently, reducing the need for constant interaction with the development team. This autonomy has resulted in substantial time savings for both teams.

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Product news Featured

Release Notes June 2024

Curious about our latest product releases? Here is what we released in June 2024 🥳 and what is coming soon 🤫

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admin panel Featured

From Complexity to Simplicity: Graston Technique's Admin Panel Evolution

Graston Technique is a leading medical company that sells rehabilitation instruments and training to licensed clinicians exclusively. The company required an admin panel to facilitate specific sales and support operations, and Forest Admin has successfully fulfilled all of their requirements.

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Access Control Techniques

Read the introduction to access control techniques that are essential for ensuring the security and integrity of data and resources within a system.

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Admin Dashboard vs. Admin Panel - What’s the difference?

In enterprise software development, 'admin dashboard' and 'admin panel' are terms often used interchangeably. This article aims to clarify their distinctions, explore their features, and use cases, and emphasize the importance of managing complex operations efficiently.

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Access Management Solutions

Access management solutions play a crucial role in today's digital landscape, ensuring secure and efficient access to resources and applications. Read how to implement them.

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Access Control Mechanisms

Read the comprehensive guide to Access Control Mechanisms. By implementing them, developers can enforce security policies, prevent unauthorized access, and mitigate the risk of data breaches.

Forest Admin Release Notes May 2024

Curious about our latest product releases? Here is what we released in May 2024 🥳 and what we are going to launch soon 🤫

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User Authentication: A Guide for Developers

User authentication is a crucial aspect of developing secure applications. Follow this guide to ensure the security and integrity of your applications.

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admin panel Featured

How Fintecture uses Forest Admin as the central hub for Operations across Teams

Fintecture is a B2B-focused payment solution provider with a mission to simplify and secure payment processes. Forest Admin is currently used by most of Fintecture's teams, including Customer Support, Customer Success, KYC, Fraud Management, Product, and Tech. Read the case study.

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User Authorization: A Guide for Developers

This guide provides insights into authentication vs authorization, role-based access control (RBAC), OAuth 2.0, JSON Web Tokens (JWT), and best practices for implementing user authorization in an application.

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Access Control Guidelines for Developers

Access control is a crucial aspect of software development, and developers play a vital role in implementing effective access control measures. By following access control guidelines, developers can ensure the security and integrity of their applications.

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User Privileges in Software Development

Understanding user privileges is crucial in software development, especially when it comes to protecting sensitive data and ensuring the security of an application. Read more.

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Permission Management in Software Development

Permission management plays a crucial role in software development, ensuring that the right users have the appropriate access to resources within an application. Read the comprehensive guide to permission management.

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admin panel Featured

Tech for Good: The Role of Forest Admin in Edumiam's Journey

Edumiam, a social startup that promotes equal opportunities by offering training to early childhood professionals, relies on Forest Admin as a backbone for its back office operations. Read the case study.

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Access Control Frameworks

Understanding Access Control Frameworks is crucial for developers involved in designing and implementing secure systems. Read about the best practices.

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Understanding Access Restrictions in Development

Access restrictions are mechanisms put in place to control and limit the access to certain resources or functionalities within a system. Read more.

Forest Admin Release Notes April 2024

Curious about our latest product releases? Here is what we released in April 2024 🥳 and what we are going to launch soon 🤫

Access Control Strategies: Enhancing Security in Software Development

Access Control Strategies: Enhancing Security in Software Development

Access control strategies play a crucial role in enhancing security in software development. These strategies ensure that only authorized individuals or entities have access to sensitive resources and functionalities within a software system.