Forest Admin Assist

Close tickets faster with Forest Admin Assist

Lower the treatment time of incoming tickets by integrating the right data and workflows directly into your support tool using our Chrome extension.

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Say goodbye to switching tools

Issue resolution and other business operations typically require using many tools, such as:

An admin panel to access the most reliable up-to-date and enriched data.

A ticketing system like Intercom or Zendesk to manage tickets and interact with customers.

The admin panel again to take actions, e.g. to refund a customer.

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Relevant user data always at your fingertips

All customer data and workflows are on one screen, keeping the source of truth at your fingertips without switching tabs.

The experience is based on your admin panel, so all the workflows and customizations are already there for you, for example:

Changing a user's plan,

Applying a promo code,

Managing invoices,

and any other actions you take as a part of business operations.

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How it works

Forest Admin Assist is a Chrome extension that opens a side bar directly on the 3rd party tool, allowing you to browse any customer-related data and take actions.

Access your business logic with already defined actions from your admin panel without leaving your favorite support tool. Forest Admin Assists uses emails from your 3rd party tool to match the user email, making setup effortless on your end.

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“My team's productivity has improved by 20% because Forest Admin's user-friendly UI has removed a significant number of steps and clicks in their workflows.”

Ali El Alaoui
Head of Operations Engineering

Questions & Answers

Would you like to learn more about Forest Admin Assist?

New to Forest Admin?

Whether you are new to Forest Admin or you would like to see Forest Admin Assist in action, we've got you covered.

New to Forest Admin?

Forest Admin provides customizable tools tailored to your unique business needs, enabling your team to efficiently manage even the most specific operations, including Customer Support.

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Sneak peek

Discover Forest Admin Assist in action and see how it streamlines Customer Operations management. Our Chrome extension integrates with Intercom and Zendesk.

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Forest Admin Assist

Stop wasting time switching tabs

Forest Admin Assist is currently available in beta. We'll soon start a pilot project with companies using Zendesk or Intercom to manage customer operations.

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