Grant outsourced teams access to only the data and actions they need - no unnecessary data exposure. Define teams, roles and granular permissions, and stay in control while making your operations efficient. Much more efficient than with spreadsheets.
Define access levels to ensure external teams have all they need to get the work done, and only see relevant data.
Enforce structured approvals and escalation to stick to your defined processes.
Monitor performance metrics and generate reports tailored to your needs.
Keep a record of every action for compliance and accountability.
Connect directly with your existing data sources to ensure real time data access and update, and avoid any discrepancy.
Accelerate process handling, resolve support issues faster, close cases more efficiently and track team performance.
Accelerate process handling, resolve support issues faster, close cases more efficiently and track team performance.
