Forest Admin has helped a lot when it comes to identifying and processing suspicious transactions. Their unique architecture allows our fraud prevention team to approve or reject a transaction without ever switching interface.
You can approve or reject a transaction, mark it as fraudulent, declare a card as stolen, process wire transfer, contact your customers in the same interface.
You have all your customers information in a single view and can quickly perform actions in reaction to fraud detection.
You can increase security by setting approval workflows to approve transactions.
You can keep track of key metrics and investigate quickly on transactions and fraud, at a global and record level.
You can enhance security by giving different roles and permissions to your team members.
You can define workflows for your transactions according to their status and risk level (accepted, rejected, fraud detected...).
You can create a field that computes HTML and displays a credit card for your customer card details information.
You can collaborate and communicate with other team members on a transaction or a fraud case.
You can browse your linked collections, navigating through documents, transactions, contacts from the companies collection.
You can display or edit the information in a nicer way (rich text editor, price, text, date, percentage...).
You can check what has been done on a record or by another user.
