Embedded Actions
Embed your backoffice actions and data in your tools, with AI suggestions
Forest Assist is a Chrome Extension that brings your backoffice into Zendesk, Intercom, or Crisp. Surface key data, and trigger actions instantly — with AI-powered suggestions to guide operators.
Embedded Actions
Embed your backoffice actions and data in your tools, with AI suggestions
Forest Assist is a Chrome Extension that brings your backoffice into Zendesk, Intercom, or Crisp. Surface key data, and trigger actions instantly — with AI-powered suggestions to guide operators.
Embedded Actions
Embed your backoffice actions and data in your tools, with AI suggestions
Forest Assist is a Chrome Extension that brings your backoffice into Zendesk, Intercom, or Crisp. Surface key data, and trigger actions instantly — with AI-powered suggestions to guide operators.
AI-powered efficiency
Forest Assist connects your backoffice directly to your support stack. Operators see the right customer data and actions in context, reducing ticket handle time and cutting errors.
AI-powered efficiency
Forest Assist connects your backoffice directly to your support stack. Operators see the right customer data and actions in context, reducing ticket handle time and cutting errors.
AI-powered efficiency
Forest Assist connects your backoffice directly to your support stack. Operators see the right customer data and actions in context, reducing ticket handle time and cutting errors.
Requester detection
Forest Assist identifies the requester or key automatically and surfaces their appropriate records.
Requester detection
Forest Assist identifies the requester or key automatically and surfaces their appropriate records.
Requester detection
Forest Assist identifies the requester or key automatically and surfaces their appropriate records.
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Contextual data
Agents see history and details from your backoffice right in the ticket sidebar.
Contextual data
Agents see history and details from your backoffice right in the ticket sidebar.
Contextual data
Agents see history and details from your backoffice right in the ticket sidebar.
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Embedded backoffice actions
Let your team trigger any of your custom actions without switching tools. Permissions are enforced.
Embedded backoffice actions
Let your team trigger any of your custom actions without switching tools. Permissions are enforced.
Embedded backoffice actions
Let your team trigger any of your custom actions without switching tools. Permissions are enforced.
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AI-powered suggestions
Forest Assist recommends the right action and highlights key data points, keeping agents focused.
AI-powered suggestions
Forest Assist recommends the right action and highlights key data points, keeping agents focused.
AI-powered suggestions
Forest Assist recommends the right action and highlights key data points, keeping agents focused.
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No tool switching or tab hopping
With Forest on the side, operators stay in their workspace, solving tickets faster and with fewer mistakes.
No tool switching or tab hopping
With Forest on the side, operators stay in their workspace, solving tickets faster and with fewer mistakes.
No tool switching or tab hopping
With Forest on the side, operators stay in their workspace, solving tickets faster and with fewer mistakes.
Ali El Alaoui, Head of Operations Engineering, Qonto
Scale with Assist
Forest Assist keeps agents efficient as volumes and teams grow. AI suggestions reduce cognitive load, while embedded actions respect your security and workflows.
Scale with Assist
Forest Assist keeps agents efficient as volumes and teams grow. AI suggestions reduce cognitive load, while embedded actions respect your security and workflows.
Scale with Assist
Forest Assist keeps agents efficient as volumes and teams grow. AI suggestions reduce cognitive load, while embedded actions respect your security and workflows.
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Chrome Extension setup
Easy to install, the extension opens a sidebar for your helpdesk in the browser.
Chrome Extension setup
Easy to install, the extension opens a sidebar for your helpdesk in the browser.
Chrome Extension setup
Easy to install, the extension opens a sidebar for your helpdesk in the browser.
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Role-based permissions
Agents only see the data and actions they’re allowed to access.
Role-based permissions
Agents only see the data and actions they’re allowed to access.
Role-based permissions
Agents only see the data and actions they’re allowed to access.
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Consistent processes
Agents only see the data and actions they’re allowed to access.
Consistent processes
Agents only see the data and actions they’re allowed to access.
Consistent processes
Agents only see the data and actions they’re allowed to access.
Find answers to common questions about using Forest Admin.
Find answers to common questions about using Forest Admin.
Find answers to common questions about using Forest Admin.
What is Forest Assist?
What is Forest Assist?
What is Forest Assist?
How does AI work in Forest Assist?
How does AI work in Forest Assist?
How does AI work in Forest Assist?
Which actions can I run with Forest Assist?
Which actions can I run with Forest Assist?
Which actions can I run with Forest Assist?
Does Forest Assist keep my data secure?
Does Forest Assist keep my data secure?
Does Forest Assist keep my data secure?
Do agents need training to use Forest Assist?
Do agents need training to use Forest Assist?
Do agents need training to use Forest Assist?
Ready to build the perfect backoffice for your Operations?
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Ready to build the perfect backoffice for your Operations?
Get a demo and discover why fast-scaling businesses like Qonto or Empathy build their internal tools with us.
Ready to build the perfect backoffice for your Operations?
Get a demo and discover why fast-scaling businesses like Qonto or Empathy build their internal tools with us.
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Get Started
Use Cases
Resources
Platform
Security