Case Management

Case management. Built on your data. For autonomous ops teams.

Forest Admin gives operations teams full control over their key processes — from onboarding to claims and escalations — with full data access and no dev time.

Case Management

Case management. Built on your data. For autonomous ops teams.

Forest Admin gives operations teams full control over their key processes — from onboarding to claims and escalations — with full data access and no dev time.

Case Management

Case management. Built on your data. For autonomous ops teams.

Forest Admin gives operations teams full control over their key processes — from onboarding to claims and escalations — with full data access and no dev time.

Ops autonomy

A case management platform built for operations, not developers

From setup to scale, Forest Admin brings speed, clarity, and structure to how your teams handle cases.

Ops autonomy

A case management platform built for operations, not developers

From setup to scale, Forest Admin brings speed, clarity, and structure to how your teams handle cases.

Ops autonomy

A case management platform built for operations, not developers

From setup to scale, Forest Admin brings speed, clarity, and structure to how your teams handle cases.

Build workflows and cases, not just dashboards

Forest Admin provides native case logic and workflows — no engineering required. Dispatch, assign, and track cases from start to finish, automating approvals, handoffs, and exceptions.

Build workflows and cases, not just dashboards

Forest Admin provides native case logic and workflows — no engineering required. Dispatch, assign, and track cases from start to finish, automating approvals, handoffs, and exceptions.

Build workflows and cases, not just dashboards

Forest Admin provides native case logic and workflows — no engineering required. Dispatch, assign, and track cases from start to finish, automating approvals, handoffs, and exceptions.

Your data, your rules, your interface

Forest introspects your data schema and lets you build any workspace or smart action on top of it — no mapping, no migrations, no tedious setup.

Your data, your rules, your interface

Forest introspects your data schema and lets you build any workspace or smart action on top of it — no mapping, no migrations, no tedious setup.

Your data, your rules, your interface

Forest introspects your data schema and lets you build any workspace or smart action on top of it — no mapping, no migrations, no tedious setup.

Fast to deploy, easy to evolve

Forest Admin goes live quickly and scales with your needs. No lock-in, no code dependency, and top-tier support for growing ops teams.

Fast to deploy, easy to evolve

Forest Admin goes live quickly and scales with your needs. No lock-in, no code dependency, and top-tier support for growing ops teams.

Fast to deploy, easy to evolve

Forest Admin goes live quickly and scales with your needs. No lock-in, no code dependency, and top-tier support for growing ops teams.

Dispatch and Approvals, done right

Define how to route cases to operators and escalate for validation as you need.

Dispatch and Approvals, done right

Define how to route cases to operators and escalate for validation as you need.

Dispatch and Approvals, done right

Define how to route cases to operators and escalate for validation as you need.

Scalable efficiency

The case management platform to run operations efficiently at scale

Forest Admin enables structured case management at scale, combining automation, collaboration, and auditability.

Scalable efficiency

The case management platform to run operations efficiently at scale

Forest Admin enables structured case management at scale, combining automation, collaboration, and auditability.

Scalable efficiency

The case management platform to run operations efficiently at scale

Forest Admin enables structured case management at scale, combining automation, collaboration, and auditability.

Inbox dispatch

Automatically route cases to the right operators based on data, process, and performance targets.

Inbox dispatch

Automatically route cases to the right operators based on data, process, and performance targets.

Inbox dispatch

Automatically route cases to the right operators based on data, process, and performance targets.

Custom actions & indicators

Implement your own business logic with custom actions and metrics to track productivity, case volume, or handling time.

Custom actions & indicators

Implement your own business logic with custom actions and metrics to track productivity, case volume, or handling time.

Custom actions & indicators

Implement your own business logic with custom actions and metrics to track productivity, case volume, or handling time.

Workflows

Guide operators through defined steps with checklists and automations that reduce errors and improve consistency.

Workflows

Guide operators through defined steps with checklists and automations that reduce errors and improve consistency.

Workflows

Guide operators through defined steps with checklists and automations that reduce errors and improve consistency.

“WithForestAdmin,wequicklybuiltanonboardingflowthatstreamlinestheprocessandensureswehadallthedatarequired.”
“WithForestAdmin,wequicklybuiltanonboardingflowthatstreamlinestheprocessandensureswehadallthedatarequired.”
“WithForestAdmin,wequicklybuiltanonboardingflowthatstreamlinestheprocessandensureswehadallthedatarequired.”

Andrew Snead, Founding Engineer, Lyvly

Frequently Asked Questions

Find answers to common questions about using Forest Admin.

Frequently Asked Questions

Find answers to common questions about using Forest Admin.

Frequently Asked Questions

Find answers to common questions about using Forest Admin.

What is case management in Forest Admin?

What is case management in Forest Admin?

What is case management in Forest Admin?

Can I automate case routing?

Can I automate case routing?

Can I automate case routing?

Do I need developers to set up case management?

Do I need developers to set up case management?

Do I need developers to set up case management?

Can I integrate approvals into cases?

Can I integrate approvals into cases?

Can I integrate approvals into cases?

Is case management scalable?

Is case management scalable?

Is case management scalable?

Ready to build the perfect backoffice for your Operations?

Get a demo and discover why fast-scaling businesses like Qonto or Empathy build their internal tools with us.

Ready to build the perfect backoffice for your Operations?

Get a demo and discover why fast-scaling businesses like Qonto or Empathy build their internal tools with us.

Ready to build the perfect backoffice for your Operations?

Get a demo and discover why fast-scaling businesses like Qonto or Empathy build their internal tools with us.

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