Sub-processors

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Effective: May 25, 2018

Updated: August 26, 2022

Below is the list of Sub-processors used by Forest Admin Inc for the provision of its Services:

Related parties providers

Forest Admin France:

• Service: Client support services
• Location: France

Third parties providers

Infrastructure

Heroku

• Service: Application hosting services
• Location: Ireland
• GDPR compliance: Yes (Data Processing Agreement signed with Forest Admin)
• Privacy policy: https://www.salesforce.com/company/privacy/
• Contact: privacy@salesforce.com

Services

Segment

• Service: Cloud Service Provider / Client data management
• Location: United States
• GDPR compliance: Yes (Data Processing Agreement signed with Forest Admin)
• Privacy policy: https://segment.com/docs/legal/privacy/
• Contact: privacy@segment.com

DBT

• Service: Cloud Service Provider / ETL
• Location: European Union
• GDPR compliance: Yes (Data Processing Agreement signed with Forest Admin)
• Privacy policy: https://www.getdbt.com/cloud/privacy-policy/
• Contact: privacy@dbtlabs.com

Drift

• Service: Cloud Service Provider / Lead qualification
• Location: United States
• GDPR compliance: Yes (Data Processing Agreement signed with Forest Admin)
• Privacy policy: https://www.drift.com/privacy-policy/
• Contact: privacy@drift.com

Google

• Service: Cloud Service Provider / Google Analytics
• Location: United States
• GDPR compliance: Yes (Data Processing Agreement signed with Forest Admin)
• Privacy policy: https://policies.google.com/privacy?hl=en
• Contact: https://support.google.com/policies/troubleshooter/7575787?hl=en

Amplitude

• Service: Cloud Service Provider / Analytics
• Location: United States
• GDPR compliance: Yes (Data Processing Agreement signed with Forest Admin)
• Privacy policy: https://amplitude.com/amplitude-security-and-privacy
• Contact: legal@amplitude.com

Customer.io

• Service: Cloud Service Provider / Messaging workflows
• Location: European Union
• GDPR compliance: Yes (Data Processing Agreement signed with Forest Admin)
• Privacy policy: https://customer.io/legal/privacy-policy/
• Contact: dpo@customer.io

Sendgrid

• Service: Cloud Service Provider (email API)
• Location: United States
• GDPR compliance: Yes (Data Processing Agreement incorporated into the standard terms and conditions)
• Privacy policy: https://www.twilio.com/legal/privacy#sendgrid-services
• Contact: privacy@twilio.com

Bugsnag

• Service: Cloud Service Provider / Bug tracker
• Location: United States
• GDPR compliance: Yes (Data Processing Agreement signed with Forest Admin)
• Privacy policy: https://www.bugsnag.com/security/
• Contact: support@bugsnag.com

New Relic

• Service: Cloud Service Provider / Application Performance Monitoring
• Location: United States
• GDPR compliance: Yes (Data Processing Agreement signed with Forest Admin)
• Privacy policy: https://newrelic.com/termsandconditions/privacy
• Contact: privacy@newrelic.com

Frontapp

• Service: Cloud Service Provider / Customer support communication platform
• Location: United States & EU
• GDPR compliance: Yes (Data Processing Agreement signed with Forest Admin)
• Privacy policy: https://frontapp.com/privacy-policy
• Contact: privacy@frontapp.com

Sales & Marketing

Mailchimp

• Service: Cloud Service Provider / Marketing automation
• Location: United States
• GDPR compliance: Yes (Data Processing Agreement incorporated into the standard terms and conditions)
• Privacy policy: https://mailchimp.com/legal/privacy/
• Contact: privacy@mailchimp.com

Close.io

• Service: Cloud Service Provider / CRM solution
• Location: United States
• GDPR compliance: Yes (Data Processing Agreement signed with Forest Admin) Agreement
• Privacy policy: https://close.io/privacy/
• Contact: dpo@close.io

Hubspot

• Service: Cloud Service Provider / CRM solution
• Location: Germany
• GDPR compliance: Yes (Data Processing Agreement signed with Forest Admin) Agreement
• Privacy policy: https://legal.hubspot.com/privacy-policy
• Contact: Nicholas Knoop, Data ProtectionOfficer, HubSpot, Inc., 25 First Street, 2nd Floor, Cambridge, MA 02141 USA

Billing

Stripe

• Service: Cloud Service Provider / Payment services
• Location: United States
• GDPR compliance: Yes (Data Processing Agreement signed with Forest Admin)
• Privacy policy: https://stripe.com/privacy-shield-policy
• Contact: privacy@stripe.com

Quaderno

• Service: Cloud Service Provider / Payment services
• Location: Netherlands
• GDPR compliance: Yes (Data Processing Agreement signed with Forest Admin)
• Privacy policy: https://quaderno.io/privacy/
• Contact: support@quaderno.io

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