How to maximize the efficiency of Customer Success teams

Event highlights

• For professionals in customer success, operations and business development, 2023 has been anything but boring. In a changing world, leaders in the B2B SaaS industry must guide their teams through uncertain times and ensure efficient operations as well as timely support for their customers.
• Join us for a panel discussion where experts from different fields will share their strategies for handling customer support challenges.
• You will learn how to centralize business operations to make them more efficient and ensure customer satisfaction.
• You will also have the opportunity to meet and network with other CS professionals and exchange experiences.

Speakers

Ali El Alaoui

Head of Operations Engineering at Qonto

Hajer Gorgi

Co-founder & COO at Flitter

Pierre-Francois de Rougé

Co-Founder & CTO at Motto

Paula Beltran

Head of Customer Success at Forest Admin

Louis Steenbrink

Director of Revenue at Forest Admin

Agenda